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Backup & Disaster Recovery · Managed by ECSG

Your data has an expiry date. We built four layers so yours never runs out.

Recycle bins empty after 93 days. Deleted email can be recovered for only 14 days by default. Laptops get lost, servers fail and ransomware doesn't ask permission. ECSG stacks four independent recovery layers — from a one-click file restore to bringing a failed server back as a virtual machine.

Microsoft 365Laptops & desktopsServers & VMsImmutable copiesTested restores
Four independent recovery layers
1Built-in Microsoft 365 recovery30–93 days
2Microsoft 365 BackupUp to 2 years
3Datto Endpoint BackupUp to 1 year
4On-site appliance: Synology or Kaseya BCDRInstant recovery
If one layer can't help, the next one can. If one is attacked, the others stay separate.
The Problem

"It's in the cloud" is not the same as "it's backed up"

Microsoft keeps the service running. Protecting your content from deletion, malicious changes and ransomware is a shared responsibility — and the built-in recovery windows close faster than most people expect.

Recovery windows close

Recycle bins, version history and deleted mailboxes all expire. A file deleted four months ago is usually gone for good.

Limited retention
Devices hold data too

Not everything lives in OneDrive. Local files, applications and settings disappear with a lost or broken laptop.

Endpoints
One server, one point of failure

When an on-site server fails, everything that runs on it stops — until it's repaired or rebuilt.

Downtime
The Four Layers

Each layer is built for a different kind of loss

From everyday mistakes to a full server failure — here's what each layer does, what it's built for and how long it keeps your data.

1First line of defense

Built-in Microsoft 365 recovery

It isn't a backup on its own — but it's the fastest way to fix everyday mistakes: a folder deleted by accident, a file overwritten, an email removed too quickly. Most of these are solved in minutes, right inside Microsoft 365.

Built forEveryday mistakes and quick, recent recoveries
30–93 daysRecovery window
What's included
  • Version history for SharePoint and OneDrive files
  • Two-stage recycle bins (93 days)
  • Restore a library or OneDrive to an earlier point (30 days)
  • Retention policies to preserve deleted content
  • Deleted SharePoint sites recovery (93 days)
  • Departed employee OneDrive access (30 + 93 days)
  • Deleted Items folder and Recoverable Items store
  • Mailbox recovery for deleted accounts (30 days)
  • Email holds and retention options
2Second layer

Microsoft 365 Backup

Microsoft's native backup service for SharePoint, OneDrive and Exchange, inside the Microsoft 365 data boundary — with restore points far beyond the built-in recovery windows.

Built forDeleted or damaged sites, mailboxes and cloud files — including ransomware
10 minBetween restore pointsUp to 2 yearsRecovery window1–3 TB/hrBulk restore rate
Full & granular restore
  • Roll SharePoint sites and OneDrive accounts back to an exact point in time
  • Small sites (under ~1 TB) back in under 20 minutes with express restore points
  • Restore individual files, folders or emails by sender, subject or date
  • Restore to the same location or a new URL or folder
Security
  • Append-only backup storage, resistant to attacks
  • Data stays inside the Microsoft 365 boundary
  • Auditable restores and admin alerts for risky actions
3Third layer

Datto Endpoint Backup

Protects the entire laptop or desktop — files, applications and settings — not just the folders that sync to the cloud. Backups are encrypted and sent directly to the Datto Cloud.

Built forLost, stolen or failed laptops and ransomware on a single PC
Every 2 hrsBackups as often asUp to 1 yearRetentionWin · MacSupported
How it works
  • One lightweight agent per Windows or macOS device
  • Full system image or selected files and folders
  • Auto-resume after dropped connections, integrity checks on every backup
Recovery options
  • Mount a restore point and download files
  • Roll back to a point before ransomware or a bad update
  • Cloud virtualization while the device is repaired
  • Bare-metal restore to the same or different hardware
4Final layer · In your rack

On-site backup appliance with instant recovery

For businesses with on-site servers — or that won't settle for cloud-only backup. A dedicated appliance in your rack backs up servers and virtual machines and can run a failed server as a virtual machine, so your team keeps working while it's repaired. Copies are also sent offsite.

Built forServer failures, ransomware on servers and fast local recovery
HoursBack to work after a server failureLocal + offsiteCopies
What it protects
  • Virtual machines (Hyper-V, VMware)
  • Physical servers with a lightweight agent
  • File servers and shares
Recovery methods
  • Instant recovery — boot the server as a virtual machine
  • Full restore to the original or a different host
  • File-level restore
  • Bare-metal restore from recovery media
Option A

Synology NAS · Active Backup for Business

A NAS in your rack that backs up servers and VMs daily, with instant recovery directly on the NAS.

  • Instant Recovery on the NAS or your own hypervisor
  • Immutable snapshots and isolated credentials
  • Offsite replication to a second location
  • No per-device backup licensing for most workloads
Best for: cost-conscious businesses that want full local control.
Option B

Kaseya BCDR · Datto SIRIS

An all-in-one appliance — hardware, software and cloud — that keeps a local copy and replicates to the immutable Datto Cloud.

  • Incremental backups as often as every 5 minutes
  • Virtualize a failed server on the appliance or in the Datto Cloud
  • Automated screenshot verification proves each backup can boot
  • Ransomware detection on backups and immutable cloud copies
Best for: businesses that need cloud disaster recovery if the whole office is down.
When a Server Fails

Back to work in hours — repair without the panic

With an on-site appliance, a server failure becomes a planned repair instead of a business emergency.

1

Server fails

Hardware breaks, an update goes wrong or ransomware hits.

The incident
2

Boot as a VM

The latest backup starts as a virtual machine on the appliance — or in the cloud.

Instant recovery
3

Team keeps working

Users reconnect to the virtual server and get back to business.

Within hours
4

Repair calmly

The original server is repaired or replaced without urgency.

No rush decisions
5

Cut over

Data is restored to the repaired server during a maintenance window.

Planned return
Which Layer Saves You

Real scenarios, mapped to the layer that recovers them

No single tool covers everything. That's why the layers work together.

Scenario1 · M365 built-in2 · M365 Backup3 · Datto Endpoint4 · On-site appliance
File deleted or overwritten, noticed within daysYesYesPartialPartial
Same file, noticed four months later—YesPartialPartial
SharePoint site or OneDrive deleted or damagedPartialYes——
Email permanently deletedPartialYes——
Ransomware encrypts cloud filesPartialYes——
Laptop lost, stolen or failed——Yes—
Ransomware hits a single PCPartialPartialYes—
On-site server fails——PartialYes
Yes — built for this scenarioPartial — depends on data age, location or attack scope— not designed for it
The Standard We Follow

The 3-2-1-1-0 rule

The modern backup standard — designed so that no single failure, mistake or attack can take every copy of your data.

3

Copies

Your live data plus at least two backups.

2

Media

Stored on two different types of storage.

1

Offsite

At least one copy outside your office.

1

Immutable

One copy that can't be changed or deleted — not even by an attacker.

0

Errors

Zero errors on tested restores. A backup is only real once it's restored.

How We Work

From "I think we have backups" to "we've tested them"

1

Assess

We map where your data lives — Microsoft 365, laptops, servers — and what an hour of downtime costs you.

Data map · Downtime cost
2

Design

We match the layers to your recovery goals: how far back you need to go and how fast you need to be back.

Retention · Recovery speed
3

Deploy & monitor

We configure retention, deploy agents, install the appliance if needed and watch every job for failures.

Daily job monitoring
4

Prove it

We run scheduled restore tests and document the results, so you know your backups work.

Tested restores
Part of Managed IT

Backup is your last line of defense — and it's watched like the first

  • Proactive Monitoring (RMM) keeps an eye on the devices and servers being backed up.
  • Endpoint Protection stops ransomware early — backup makes sure you can recover if anything gets through.
  • Monthly IT & Security Reports include backup status and restore test results.
See how our managed IT works →
Fully Managed by ECSG

What we do for you

  • Design: the right layers for your data, budget and recovery goals.
  • Installation: agents, Microsoft 365 Backup policies and on-site appliances set up for you.
  • Monitoring: failed or missed backup jobs are investigated and fixed.
  • Restores: when you need something back, our help desk handles it.
  • Testing: scheduled restore tests with documented results.
Questions Decision-Makers Ask

Frequently asked questions

Doesn't Microsoft already back up Microsoft 365 data?

Microsoft keeps the service running and includes limited recovery tools, but those windows close quickly. Protecting your data from deletion, malicious changes and ransomware is a shared responsibility — exactly what these layers address.

Do I need all four layers?

Not necessarily. Most businesses start with layers 1–3 for Microsoft 365 and endpoints. Layer 4 is for companies with on-site servers or that want a local copy under their control. We size the plan during the assessment.

Synology or Kaseya BCDR — which one is right for us?

Both run in your rack and offer instant recovery. Synology is a cost-effective option with full local control and offsite replication. Kaseya BCDR adds automated screenshot verification and the ability to run your servers in the Datto Cloud if the whole office is unavailable. We recommend one based on your servers, recovery goals and budget.

Can I restore to a different location?

Yes, at every layer. Microsoft 365 Backup restores to new URLs or folders, Datto restores files to other devices or whole systems to new hardware, and the on-site appliance restores servers to a different host or runs them as virtual machines.

How fast will we be back?

Single files take minutes. Small SharePoint sites (under ~1 TB) return in under 20 minutes with express restore points. A failed on-site server can run as a virtual machine on the appliance within hours.

Is the backup safe if attackers get into our network?

The layers are separate by design. Microsoft 365 Backup uses append-only storage, Datto uses its own cloud, and the on-site appliance uses isolated credentials, immutable snapshots and offsite copies. One breach doesn't compromise every layer.

Backup Assessment

If you lost everything today, how long would it take to get it back?

We'll map where your data lives, check what's really being backed up and explain in plain language which layers you have — and which you're missing. No obligation.

Secure. Reliable. Human.

Get a Backup Assessment